We expect minimal system outages because of the Continuous Delivery approach that is used to update our Brightspace system. However, we perform routine system maintenance monthly. All instructors are encouraged to avoid assigning due dates that coincide with our routine maintenance window. You can find more information about our monthly maintenance here: Scheduled application maintenance (downtime) windows.
Brightspace offers 99.99% uptime, but in the case of an unplanned outage, an email message explaining the cause of the outage and duration of the outage will be sent out to your UVic email account. You can also access informed.uvic.ca and subscribe to email updates by selecting the technologies/systems you would like to receive updates about (My Email Subscriptions).