Technical glitches happen. Think of it as the online equivalent of car trouble (or missing the bus).
It will be okay!
Here are tips about common Zoom problems:
- The video isn’t working: Testing Your Video
- No audio: Testing Your Audio (or solutions for mobile audio)
- There’s background noise or feedback: Solutions for Audio Echo
- Video is breaking up: Switch to audio only, close down other windows and applications (especially Netflix or streaming)
For technical difficulties, contact helpdesk@uvic.ca